Crisis Communications

Parris is pleased to have cultivated a particularly strong crisis communications expertise, working in Kansas City and nationally with organizations such as Schlitterbahn, AMC Entertainment, Sprint, Arthur Andersen, J. E. Dunn Construction, Kansas City University of Medicine and Biosciences, Community Blood Center, and eleven Kansas City area hospitals, among others. In addition to healthcare, construction, communications, legal, accounting, real estate and retail experience, Parris also has significant experience in managing sensitive community issues involving public policy and tax-based programs.

Our goal in this area is threefold:  1) to comprehensively understand the intricacies of a client’s issues and potential challenges, 2) to evaluate them and develop a strategy around addressing them, and 3) to craft a solid action plan which enables both management and employees to respond swiftly and diligently to virtually any crisis which may arise.

Included in our crisis communications services are the following:  1) internal communications audit which fully evaluates the existing crisis response structure, 2) development of a comprehensive crisis communications plan of action, including full training of all affected employees, 3) crisis media training, including rigorous scenario-based mock interviews, and 4) full crisis management communications services, including all media relations and media management in the event of a crisis.